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Superior Solutions, Service, and Support

Superior Solutions, Service, and Support

About Us

Celebrating over 70 years in Japan, and over 50 years in North America, we continue to be the most reliable brand of security intercom systems.

Far from a startup, we impress dealers and customers with our breadth of access and communication solutions, unrivaled service, and outstanding support that is unmatched by any other intercom manufacturer.

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Superior Solutions

Through integration and a feature-rich product offering, we can tailor systems to even the most unique demands, small or large.

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Superior Service

Providing top-notch service is a promise we uphold through our award-winning teams and commitment to quality.

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Superior Support

By continuing to enhance our online presence and making our rich tools easily accessible, dealers can better serve their customers.

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We guarantee every system is the result of painstaking attention to detail, offering the finest quality and technology you can trust.


We conduct our business in a straightforward, ethical manner and understand our obligation to be a responsible corporate citizen.

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Our supportive Aiphone family is made up of smart, dedicated, and hardworking individuals who consider each other to be family.

The Superior Aiphone Experience

We’re proud to be the most respected and reliable brand of security communication systems worldwide.

Core Values:

Respect, Superior Service, and Continuous Improvements


  1. Integrity through honest, respectful, and fair practices are the foundation of successful business relationships. Understanding and considering the needs of our customers, employees, shareholders, and suppliers is always our focus.
  2. Superior customer service that gives Aiphone a competitive advantage and results in customer loyalty.
  3. Continuous improvements to meet the changing needs of our internal and external customers.
  4. Teamwork that enables us to achieve our vision, mission, and goals.
  5. Quality in every endeavor, our reputation and goodwill depend on it.

Meet the Sales Team

Aiphone’s National Sales Team is focused on working with architects, engineers, construction, and security teams by providing project management support – from scope to end-user training.


Interested in having an Aiphone system installed or serviced? Your Local Aiphone Expert is available to answer questions, demonstrate products, provide literature, and help specify a system for your application.


Meet our Sales Leadership Team. This team is the backbone and support system for all our Local Aiphone Experts and National Team. They ensure every team member has the resources to provide superior service and respect, in support of our Core Values.

National Account Representatives


Deming Total Quality Management Award

Aiphone, the leading international manufacturer of intercom and security communication products, is a two-time recipient of the prestigious Deming Prize. This honor was awarded in 1981 and 2018. The Deming Prize is one of the world’s most prestigious awards for successful implementation of total quality management (TQM) programs.


First in North America to Receive ISO 9001:2015

The International Standards Organization (ISO) 9001:2015 certification is a globally‑recognized mark of quality in product design, development, production, inspection, and testing. Aiphone has received this world-renowned certification since 2000.


Award-Winning Security Communications Products

Aiphone is the proud recipient of multiple prestigious industry awards in Security Communications. These awards honor outstanding product development achievements of security equipment manufacturers whose products are particularly noteworthy in their ability to improve security.

As specialists in school campus security, Aiphone is proud to be honored with several platinum and gold level awards for 2023. Read the full article from Campus Security & Life Safety.

Aiphone Awards and Recognition in the industry


Looking to work in an environment with strong camaraderie? At Aiphone, we are not just colleagues, we are a family. When you work with Aiphone you are working for an industry leader. Teamwork, open communication, achievable goals, and a fun, enjoyable workplace are all part of what makes Aiphone what we are today. We strive to promote from within and are proud that most of our employees have been with us for many years. When we do need to reach out to bring in a new team member, we will post the opportunities here. Check for open positions on our Career Portal